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Clear Choice Assisted Living LLC Non-Discrimination Statement

Clear Choice Assisted Living LLC adheres to all applicable federal civil rights laws and does not discriminate based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its operations or activities. These activities include, but are not limited to, serving all clients who choose our services, hiring and employment decisions, and the selection of our advocate advisory committee.

Discrimination of any kind is unacceptable at Clear Choice Assisted Living LLC and contradicts our core values, which emphasize equal opportunity and inclusion.

We are dedicated to fostering an inclusive and welcoming environment for all clients, staff, and advisory committee members. Everyone associated with Clear Choice Assisted Living LLC—clients, employees, advisory committee members, and community participants—is expected to uphold this commitment.

Clear Choice Assisted Living LLC:

  • Provides supported living, adult day services, and shared living to individuals with intellectual and developmental disabilities
  • Offers home care services for seniors or individuals who can no longer fully care for themselves but wish to remain at home
  • Provides non-medical transportation services for those unable to drive due to age or disability
  • Maintains residential environments that are safe, healthy, appropriate, and comparable to typical community residences based on individual abilities
  • Employs qualified staff to deliver services tailored to each individual’s needs
  • Maintains a consumer/advocate advisory committee, including clients, legally authorized representatives, community members, and family

If you require these services or believe that Clear Choice Assisted Living LLC has failed to provide services or has discriminated based on race, color, age, sex, disability, or national origin, you may file a grievance in person, by mail, phone, or email with:

Clear Choice Assisted Living LLC – Human Resources
6370 York Road
Parma Heights, Ohio 44130
Phone: 440-996-5433 | Fax: 866-556-4437
Email: hr@ccalohio.com

Complaint forms are available [here].
Human Resources is available to assist you with filing a grievance.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, either electronically through the OCR Complaint Portal at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

Or by mail, phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019 | TDD: 800-537-7697
Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html